327 Reviews Found
Confirmed Service Customer
I went for an oil change, when I got my car back the check engine light was one. They had me pull it back in the shop and immediately solved the issue. Everyone was very nice and were determined to provide the best service.
Kelsey W.
EDINBURG
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Helpful advice and service from the employees.
Richard B.
ROCKINGHAM
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything from scheduling the appointment until picking up the vehicle was quick and easy.
Ethan P.
UNION HALL
Business Response
Ethan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Joe Bowman is a great dealership. They picked up my vehicle and took it in to service and returned it to me. Excellent Service
Sandra B.
STAUNTON
Business Response
Sandra, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Edward, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
I ordered a Colorado in October 23 - right when the strike was in full swing and then there was the software delay. Aside from the delays which were nobody's fault - I would have asked for really only two things from Joe Bowman to get that 5th star... 1. More communication from their side - I only got updates when I reached out. Come to find out a lot of that was due to my salesperson leaving. I only found that out when a new one contacted me unaware that I had already ordered a truck. It did not instill confidence at the time. And I was surprised that nobody knew where my truck was in the shipping process? 2. A full tank of gas. This kind of irked me as it is a small thing that says a lot. I drove off with under a half tank of gas after spending 53k on a new truck. My wife just bought a Subaru and left with a full tank and a gas card for her 2nd fill up. These little things create brand affinity. They matter. Everything else has been great - Jason was super helpful as my sales associate and delivery day could not have gone smoother with no surprises.
Brian M.
HARRISONBURG
Business Response
Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Greeting was prompt upon arrival. Waiting room was comfortable. Service was completed in a timely manner.
Joel S.
ELKTON
Business Response
Sullivan, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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Business Response
Stephanie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Yasin, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Dana kept me informed of the delay in acquiring the parts necessary to complete the repair. I appreciated her communication with me.
Orval G.
HARRISONBURG
Business Response
Orval, we're happy you found our staff to be so supportive during your experience here at Joe Bowman Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thomas, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I came back to the dealership after years of going to a local garage that I have been happy with because Bowman Chevrolet had a 49.99 oil change and tire rotation special online. I clicked on the fine print and it said some vehicles do not apply but did not say why or what! I asked the service person when I made the appointment and they could not tell me if my vehicle was eligible or not for the special. Then I got the bill and it was $70 for the oil change and they did not rotate my tires. I do not plan on ever coming back to this dealership as it was clearing a hook and switch tactic used in your advertising. I said something to my service advisor and he said that GM puts the aid up and they cannot change it. Way to go GM, you just lost a customer.
Scott W.
NEW MARKET
Business Response
Scott, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 274-5321. We look forward to hearing from you.
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Confirmed Service Customer
Always a pleasure doing business with them.
Darlene G.
WAYNESBORO
Business Response
Darlene, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The service staff is always really friendly and do an amazing job. Chad has a great team working for him. I highly recommend taking your vehicle to their service department!!
Dana B.
PENN LAIRD
Business Response
Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Joe Bowman Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very pleased with the service. Our Salesman, Dakota, was very knowledgable and pleasant through the buying process!
Donnie M.
TIMBERVILLE
Business Response
Donnie, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was having some problems with the truck I bought from you all (not the fault of the dealership) Chad Austin, Cannan, and the crew found the problem, fixed it, and had me out within an hour. This place is great for purchasing a vehicle but most importantly offering A+ service creating a customer for life. Thanks guys!
David G.
ELKTON
Business Response
David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Joe Bowman Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!