Confirmed Service Customer
We are never informed of the cost of repairs until.we are checking out. Tje parts department doesn't inform us on the costs of parts and everytime we have something fixed, 3 more things are broken when we leave.
Catherine R.
QUICKSBURG,
VA
Business Response
Catherine, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (540) 274-5321 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
I've always had good relationships with this dealership. I am just sorry we lost the Saturns.
Confirmed Service Customer
Everyone was extremely helpful and explained everything to me in as much detail as I needed. They spoke to me several times throughout my several hour...
Confirmed Service Customer
My service advisor, Trent Whetzel, is courteous, knowledgeable, and is able to schedule my service appointments to fit my schedule. I am very pleased ...
Confirmed Service Customer
My service advisor, Trent Whetzel, was very professional and courteous. I have owned my car for 4 years and had a good experience each time I have tak...
Confirmed Service Customer
The maintenance obtained at Joe Bowman's auto Plaza has been and continues to be excellent. Under the leadership of Trent and Dana everyone is courteo...
Confirmed Service Customer
Trent always great and goes above and beyond to help me. The service team is great. Comfortable waiting area and COFFEE :)