331 Reviews Found
Confirmed Service Customer
Dana kept me informed of the delay in acquiring the parts necessary to complete the repair. I appreciated her communication with me.
Orval G.
HARRISONBURG
Business Response
Orval, we're happy you found our staff to be so supportive during your experience here at Joe Bowman Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thomas, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I came back to the dealership after years of going to a local garage that I have been happy with because Bowman Chevrolet had a 49.99 oil change and tire rotation special online. I clicked on the fine print and it said some vehicles do not apply but did not say why or what! I asked the service person when I made the appointment and they could not tell me if my vehicle was eligible or not for the special. Then I got the bill and it was $70 for the oil change and they did not rotate my tires. I do not plan on ever coming back to this dealership as it was clearing a hook and switch tactic used in your advertising. I said something to my service advisor and he said that GM puts the aid up and they cannot change it. Way to go GM, you just lost a customer.
Scott W.
NEW MARKET
Business Response
Scott, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 274-5321. We look forward to hearing from you.
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Confirmed Service Customer
Always a pleasure doing business with them.
Darlene G.
WAYNESBORO
Business Response
Darlene, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The service staff is always really friendly and do an amazing job. Chad has a great team working for him. I highly recommend taking your vehicle to their service department!!
Dana B.
PENN LAIRD
Business Response
Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Joe Bowman Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very pleased with the service. Our Salesman, Dakota, was very knowledgable and pleasant through the buying process!
Donnie M.
TIMBERVILLE
Business Response
Donnie, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was having some problems with the truck I bought from you all (not the fault of the dealership) Chad Austin, Cannan, and the crew found the problem, fixed it, and had me out within an hour. This place is great for purchasing a vehicle but most importantly offering A+ service creating a customer for life. Thanks guys!
David G.
ELKTON
Business Response
David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Joe Bowman Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Neal, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
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Business Response
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Business Response
Susan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Had to wait 20 mins to check in guy waited on a woman that was there after me then never came back to talk to me had to hunt someone down
Russell D.
HARRISONBURG
Business Response
Russell, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (540) 274-5321 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I have been getting service at Joe Bowman Auto Plaza dealership for many years. I continue to come back for service because they always are very helpful, and they always are able to solve my problem, no matter what it is. I cannot say enough good things about this Service Department. They even finished the service before they estimated!
Mary G.
HARRISONBURG
Business Response
Mary, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I live 70 miles from dealership so I really appreciated the prompt attention my first scheduled appointment. Of course everyone is so friendly and kind, that means so much to me.
Henry C.
GLEN ALLEN
Business Response
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Service Customer
The tech did a good job, the advisor seems new and could be more overall experienced in the Chevy service.
George M.
WAYNESBORO
Business Response
George, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I received a friendly greeting in the service department. The waiting lounge was clean and comfortable. As was the restroom and complimentary coffee bar. Staff informed me of my truck care and escorted me to the payments window. The entire experience was seamless and friendly.
Amelia M.
AFTON
Business Response
Amelia, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was told I needed brakes and rotator. Got second opinion and did not.
Brittany S.
STANLEY
Business Response
Brittany, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (540) 274-5321 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Noelia, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!